Espace is committed to protecting your privacy. In order to obtain more information about our products and services, it is the policy of Espace that personal information, such as your name, personal postal and email address, or personal telephone number is private and confidential. Because your privacy is important to us, Espace maintains privacy policies to protect your personal information. We may use your personal information to market third party products and services to you. However, we shall obtain your permission prior to providing your details to such third parties and every time we email you for third party marketing purposes we will give you the chance to refuse any such emails in the future. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Espace automatically receives and records information from your computer and browser, including your IP address, Espace cookie information, software and hardware attributes, and the page you request. Espace uses this information for the following general purposes: – to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal use.
How long will the Espace keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Espace or Espace corporate retention schedule (this is a database that defines which documents should be kept and for how long). In the case that you wish to cancel your account services with Espace, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.
Where you contribute content to Espace we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
Information sharing and disclosure
Espace does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Espace under confidentiality agreements. These companies may use your personal information to help Espace deliver enhanced services communicate with you about new products or services from Espace. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
Espace does not provide any personal information to any advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online Espace flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the Espace website features.
Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our services pages, we might find this out from your cookie and highlight certain service information on your second and subsequent visits.
Espace won’t contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us via contact form.
Country of merchant domicile: UAE
Cancellation & Replacement Policy: ESPACE will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. We accept payments online using Visa and MasterCard credit/debit card in AED. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Refund/Return Policy: Refunds will be done only through the Original Mode of Payment.
Terms & Conditions: The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law)
Governing Law and Jurisdiction: Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Should you have other questions or concerns about these privacy policies, please contact us via contact form.